1.The Financial Services Authority
(FSA)
The FSA is the independant watchdog that regulates financial
services. It requires us to give you this document. Use
this information to decide if our services are right for
you.
2.Whose products do we offer?
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Mortgages |
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We offer mortgages from the whole market |
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We only offer mortgages from a limited number of
lenders. |
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We can only offer mortgages from a single lender |
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Insurance |
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We offer products from a range of insurers. |
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We only offer products from a limited number of
insurers for pure protection insurance, buildings
and contents insurance and accident, sickness and
unemployment insurance. Ask us for a list of insurers
we offer insurance from. |
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We only offer products from a single insurer. |
3.Which Service will we provide you with?
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Mortgages |
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We will advise and make a recommendation
for you after we have assessed your needs |
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You will not receive advice or a recommendation
from us. We may ask some questions to narrow down
the selection of products that we will provide details
on. You will then need to make your own choice about
how to proceed. |
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Insurance |
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We will advise and make a recommendation
for you after we have assessed your needs for life
and critical illness insurance, buildings and contents
insurance or mortgage payment protection insurance. |
|
You will not receive advice or a recommendation
from us for private medical insurance. We may ask
some questions to narrow down the selection of products
that we will provide details on. You will then need
to make your own choice about how to proceed. |
4.What will you have to pay for this service?
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Mortgages |
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No fee. We will be paid by comission
from the lender. |
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A fee of £250 payable on completion. We will
also be paid commission from the lender. |
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You will receive a Key Facts Illustration when considering
a particular mortgage, which will tell you about any
fees relating to it. |
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Insurance |
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No fee for pure protection insurance,
accident sickness and unemployment insurance or buildings
and contents insurance. |
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A fee for pure protection insurance,
accident sickness and unemployment insurance or buildings
and contents insurance. |
Refund of Fees.
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Mortgages |
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A full refund if the lender rejects
your application - no fee will be applicable. |
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No refund is due or payable except in the event
of exceptional and unforseen circumstances |
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Insurance |
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Not Applicable (No fees are charged
in relation to any insurance product within this site) |
5.Who regulates us?
First Mortgage Trust is
an appointed representative of Intrinsic Mortgage Planning
Ltd, Wakefield House, Aspect Park, Pipers Way, Swindon,
SN3 1SA which is authorised and regulated by the Financial
Services Authority. Intrinsic Financial Planning Ltd's FSA
Register number is 440703.
The permitted business of Intrinsic Financial Planning
Ltd is advising on and arranging mortgages, life assurance
and general insurance.
You can check this on the FSA's register by visiting
the FSA's website. www.fsa.gov.uk/register/ or by contacting
the FSA on 0845 606 1234.
6.Loans and Ownership.
Sanlam Netherlands Holdings BV owns 25% of the share
capital of Intrinsic Financial Services Limited. Friends
Provident Life and Pensions Ltd own 19% of the share capital
of Intrinsic. Bank of Scotland has provided Intrinsic
with a loan facility of £2.5m, £0.75m of which
has been utilised.
7.New Star Investment Funds.
We have developed four funds in conjunction with New
Star that are available through some of our product providers.
The funds are available as part of the full fund range
offered by those providers.
As part of our arrangement with New Star, they will pay
us a sponsorship fee of up to 0.5% per annum of the Net
Asset Value of the New Star Intrinsic Funds. The fee that
we receive is part of the Annual Management Charge and
is included in the Total Expense Ratio (TER) of each fund.
This means that the fee is not an additional charge to
you on top of the other charges that will be disclosed
to you.
8.What to do if you have a complaint.
If you wish to register a complaint please contact us:
in writing. Write to Compliance Department,
Intrinsic Mortgage Planning Ltd, Wakefield House, Aspect
Park, Pipers Way, Swindon, SN3 1SA.
By phone: Telephone 01793 647400.
If you cannot settle your complaint with us,
you may be enntitled to refer it to The Financial Ombudsman
Service.
9.Are we covered by the Financial Services Compensation
Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation
from the scheme if we cannot meet our obligations. This
depends on the type of business and the circumstances of
the claim.
Mortgage advising and arranging is
covered for 100% of the first 30,000 and 90% of the next
20,000 so the maximum compensation is 48,000.
Insurance advising and arranging is covered
for 100% of the first 2,000 and 90% of the remainder of
the claim,without any upper limit.
Further information about compensation scheme arrangements
is available from the FSCS.
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