High street banks have strengthened their
code of practice over fears that consumers are taking on
too much debt. New rules introduced on Saturday will encourage
lenders to ensure that money given to customers for consolidation
purposes will be used to clear existing debts.
At the same time banks should make sure that if two people's
incomes are used to access the affordability of a loan,
the loan should then be made in joint names.
Lenders will also have to go to greater length to ensure
that the person borrowing money will be able to pay it
back.
The move comes amid growing levels of individual bankruptcies
and record consumer debts. UK consumers owe a massive
£1.2 trillion and increasing numbers of consumers
are struggling to pay their debts.
The Banking Code Standards Board had expressed concerns
that lenders were not going to sufficient lengths to ensure
consumers could afford repayments when they advanced them
further credit.
Other measures include lenders considering two aspects
of affordability to assess people's ability to repay debt.
These include looking at their income and financial commitments,
considering how they have handled their finances in the
past, using information from credit reference agencies,
credit scoring, or, subject to permission from the customer,
using information from other sources such as their employer
or landlord.
Seymour Fortescue, chief executive of the Banking Code
Standards Board, said: 'In the context of rising concerns
about personal indebtedness, our reviews have suggested
ways in which the code could be strengthened.
We are pleased that our recommendations have been accepted
by the industry and believe they should encourage responsible
lending and responsible borrowing.'
However, others don't think the new rules go far enough.
Malcolm Hurlston, chairman of the Consumer Credit Counselling
Service said: 'Self-regulation is the best way forward
and this more stringent guidance is certainly a step in
the right direction. There is, however, still a lot to
do.'
The organisation is concerned that the information used
to base credit decisions on is still scant.
The inquiry found that in some cases banks lent people
money to consolidate existing debts, but did not make
sure consumers used the money to repay or reduce their
outstanding borrowings.
In other cases banks assessed the affordability of loans
on joint incomes, but failed to ensure both parties were
liable for, or even aware of, the debt.
It also found that loan terms often reflected borrowers'
ability to afford the debt, rather than the purpose the
loan was being taken out for, with seven-year loans taken
out to pay for holidays in some cases.