1.The Financial Services Authority
(FSA)
The FSA is the independant watchdog that regulates financial
services. It requires us to give you this document. Use
this information to decide if our services are right for
you.
2.Whose products do we offer?
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Mortgages |
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We offer mortgages from the whole market |
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We only offer mortgages from a limited number of
lenders. |
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We can only offer mortgages from a single lender |
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Insurance |
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We offer products from a range of insurers. |
|
We only offer products from a limited number of
insurers for pure protection insurance, buildings
and contents insurance and accident, sickness and
unemployment insurance. Ask us for a list of insurers
we offer insurance from. |
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We only offer products from a single insurer. |
3.Which Service will we provide you with?
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Mortgages |
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We will advise and make a recommendation
for you after we have assessed your needs |
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You will not receive advice or a recommendation
from us. We may ask some questions to narrow down
the selection of products that we will provide details
on. You will then need to make your own choice about
how to proceed. |
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Insurance |
|
We will advise and make a recommendation
for you after we have assessed your needs for Term
Assurance, Critical Illness, Health Insurance and
Buildings and Contents Insurance.. |
| |
You will not receive advice or a recommendation
from us. We may ask some questions to narrow down
the selection of products that we will provide details
on. You will then need to make your own choice about
how to proceed.. |
4.What will you have to pay for this service?
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Mortgages |
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A fee equivalent to 0.35% of the loan
amount. For example on a Mortgage of £100,000
the fee would be £350, any commission we received
from the lender will be offset against this amount. |
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No fee. We will be paid by comission from the lender.. |
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You will receive a Key Facts Illustration when considering
a particular mortgage, which will tell you about any
fees relating to it. |
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Insurance |
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No fee we will receive commission from
the provider.. |
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A fee for pure protection insurance,
accident sickness and unemployment insurance or buildings
and contents insurance. |
Refund of Fees.
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Mortgages |
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No refund under any circumstances. |
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Insurance |
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Not Applicable (No fees are charged
in relation to any insurance product within this site) |
5.Who regulates us?
Tailor Made Mortgage Solutions Ltd, 24 St Mary Street,
Bridgwater, Somerset, TA6 3LY is authorised and
regulated by the Financial Services Authority. Our FSA Register
number is
305983
Tailor Made Mortgage Solutions Ltd permitted
business is advising on and arranging mortgages and non-investment
Insurance contracts.
You can check this on the FSA's register by visiting
the FSA's website. www.fsa.gov.uk/register/ or by contacting
the FSA on 0845 606 1234.
8.What to do if you have a complaint.
If you wish to register a complaint please contact us:
In writing. Write to Compliance Department,
Tailor
Made Mortgage Solutions Ltd, 24
St Mary Street, Bridgwater, Somerset, TA6 3LY.
By phone: Telephone 01278 444499.
If you cannot settle your complaint with us,
you may be entitled to refer it to The Financial Ombudsman
Service.
9.Are we covered by the Financial Services Compensation
Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation
from the scheme if we cannot meet our obligations. This
depends on the type of business and the circumstances of
the claim.
Mortgage advising and arranging is
covered for 100% of the first £30,000 and 90% of
the next £20,000 so the maximum compensation is
£48,000.
Insurance advising and arranging is covered
for 100% of the first £2,000 and 90% of the remainder
of the claim,without any upper limit.
Further information about compensation scheme arrangements
is available from the FSCS.
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