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Banks treating bankrupts unfairly


Banks have been urged to allow bankrupts access to basic accounts and to treat them fairly. Citizens Advice commented that undischarged bankrupts were being denied a basic account (i.e. with no credit facility) by the majority of UK banks irrespective that there was no legal justification.

Basic bank accounts are offered by 17 building societies and banks, however only 2 offer a basic bank account. This would enable those within the bankruptcy process to open an account.

The charity urged banks to make basic accounts available. They also saw the inability for bankrupts to have a basic account as further financail exclusion. The amount of people going bankrupt between 2000 and 2009 increased by 249%.

An unexpected change in circumstances was put forward as the main reason for an individual going into bankruptcy. These circumstances included illness, job loss, a breakdown in a relationship and an accident.

Citizens Advice commented that it was compounding the situation when an individual can not start afresh and take control of their finances. It was also impractical and demoralising. It also led to dependance on family and friends for acount use.

The other issues were it excluded bankrupts from paying bills by direct debits and potentially receiving discounts and/or having the facility to purchase goods online. An extreme example may well be losing a job or being unable to secure a job as employers invariable work with BACS to pay wages.

Citizens Advice commented that although great strides had been made to improve access to accounts for many groups undischarged bankrupts still struggling to access a. Basic tasks can become costly and huge obstacles. People within bankruptcy are often seen as being at a vulnerable juncture in their lives.

An independent Banking Code review and the Treasury Select Committee have urged more banks to make available basic accounts to undischarged bankrupts.



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